Who we are
TeamTrack (the app and the website myteamtrack.com) is provided by [Company legal name], [Registered office address] ("TeamTrack", "we", "us"). This policy explains what personal data we collect when you use the TeamTrack mobile apps for iPhone and Android and this website, why we collect it, and the choices you have.
We process personal data in line with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and rules made under it.
Businesses, admins and team members
TeamTrack is used by businesses to manage their teams. Each business creates its own workspace, identified by an Account ID. The person who creates the workspace becomes its admin.
When a business invites you to its workspace, that business decides what work is assigned, which records are kept and who in the workspace can see them. Admins and supervisors in your workspace can see the tasks, attendance records and other information described below. If you have questions about how your employer uses TeamTrack, please contact them first. You can always contact us too.
Information we collect
| Category | What it includes |
|---|---|
| Account details | Name, user name or email address, mobile number, role (Admin, Supervisor or User), country and your workspace's Account ID. |
| Google sign-in | If you sign in with Google: your name, email address and profile picture from your Google account. We do not receive your Google password. |
| Work content | Tasks, task types, descriptions, comments, status changes, team updates and the photos, videos (up to 45 seconds) and voice messages you attach. |
| Attendance | Your daily status (Present, Leave or Half day), the date and time you marked it, and your device location at the moment you mark attendance. |
| Team and pay settings | Team leads, reporting members and, if an admin sets them, full-day and half-day rates and the month-to-date payable amounts calculated from attendance. |
| Invitations | The name, email address and role of people an admin invites to a workspace. |
| Payments | Plan, amount, billing period and payment status. Payments are processed by Razorpay; we do not receive or store your card number, UPI PIN or bank login. |
| Technical data | Basic information needed to run the app reliably, such as device type, operating system, app version, language setting and error logs. |
Phone permissions
TeamTrack asks for these permissions only when you use the feature that needs them. You can turn them off in your phone's settings at any time.
- Location: to save where you were when you mark attendance.
- Camera and photos: to take or attach photos and videos to a task.
- Microphone: to record voice messages and video.
How we use your information
- To provide TeamTrack: create workspaces, assign and track tasks, record attendance, calculate payable amounts and show updates.
- To send invitations and service messages, such as account and billing notices.
- To process payments and manage subscriptions.
- To keep TeamTrack secure, prevent misuse and fix problems.
- To answer your questions and support requests.
- To meet legal, tax and accounting obligations.
We do not sell your personal data, and we do not use the content of your tasks, photos, videos or voice messages for advertising.
Who we share it with
- People in your workspace, according to their role.
- Service providers that help us run TeamTrack, such as cloud hosting and storage, Google Sign-In and Razorpay for payments. They may use the data only to provide their service to us.
- Authorities, when the law requires it or to protect the rights, safety and property of our users or the public.
- A buyer or successor, if TeamTrack is involved in a merger or acquisition, subject to this policy.
How long we keep it
We keep workspace data for as long as the workspace is active. When a workspace or account is deleted, we delete or anonymise the related personal data within 30 days, except where we must keep certain records (for example, payment and tax records) for the period the law requires.
How we protect it
We use encryption in transit, access controls based on roles and separate workspaces for each business. Attendance entries are locked once saved. Payments are handled by Razorpay over 256-bit SSL. No system is perfectly secure, so please keep your sign-in details private and tell us straight away if you think your account has been misused.
Your rights
You can ask us to:
- tell you what personal data we hold about you and how we use it;
- correct or update inaccurate or incomplete data;
- erase your data, subject to legal retention requirements (see Delete your account);
- withdraw consent you have given, which won't affect processing already done;
- nominate another person to exercise these rights on your behalf.
If you belong to a business workspace, some requests (for example, changing your role or removing work records) may need your workspace admin. Write to us and we will help.
Children
TeamTrack is a business tool for people aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.
This website
myteamtrack.com does not use advertising or tracking cookies. Our web host may keep standard server logs (such as IP address, browser type and pages requested) for security and reliability.
Changes to this policy
We may update this policy as TeamTrack changes. We will post the new version here with a new "Last updated" date and, for significant changes, tell you in the app or by email.
Contact and grievance officer
For privacy questions, requests or complaints, contact our Grievance Officer:
[Grievance Officer name]
[Company legal name]
[Registered office address]
Email: sales@myteamtrack.com
We aim to acknowledge requests within 48 hours and resolve them within 30 days. If you are not satisfied with our response, you may approach the Data Protection Board of India.